
Frequently Asked Questions
Is Cash on Delivery (COD) available?
To ensure secure transactions and faster processing, our platform operates entirely on a prepaid model. We do not offer Cash on Delivery at this time.
What are your shipping and delivery timelines?
We process and dispatch all orders within 3 business days. Once shipped, standard delivery typically takes 3 to 5 days, depending on your pin code.
Are there any delivery charges?
No, delivery is completely free. You only pay the price of the product.
What is your return and replacement policy?
We accept returns exclusively in the event that you receive a damaged, defective, or incorrect item. We do not offer returns or exchanges for change of mind.
How do I initiate a return for a damaged or incorrect product?
If you receive a flawed or incorrect item, please notify our support team within 24 hours of delivery. A continuous, unedited unboxing video of the package is strictly required to validate and process your return or replacement claim.